Privacy Policy
How we collect, use, and protect your personal and medical data.
1. Introduction
Bondmedic ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform and services.
2. Information We Collect
Personal Information
We collect information you provide when creating an account, including your name, email address, phone number, and physical address.
Medical Information
To provide our second opinion services, we collect medical records, imaging scans (DICOM), clinical notes, and other health-related information you choose to upload to our secure portal.
3. How We Use Your Information
- To provide and manage our medical second opinion services.
- To facilitate consultations between you and our specialist panel.
- To verify your identity and ensure the security of our platform.
- To comply with legal and regulatory requirements (e.g., GDPR).
- To improve the quality and clinical governance of our services.
4. Data Security
Security is our highest priority. We use AES-256 encryption for data at rest and TLS 1.3 for data in transit. Access to your medical data is strictly limited to the assigned specialist and authorized clinical coordination staff involved in your case.
Questions or Concerns?
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer (DPO).
privacy@bondmedic.com